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European Innovation Council and SMEs Executive Agency (EISMEA)
Call for proposalsClosed

EU Competence Centre to support data management in tourism destinations


Publication date
Opening date
Deadline model
Deadline date
26 April 2023, 17:00 (CEST)



The general objective of this call for proposals is to contribute to the set-up and operationality of a (self-sustainable) competence centre (knowledge hub) that will support and expand the take-up of data-driven destination management to support tourism destinations across the EU.

The objectives of the competence centre (and, therefore, the specific objectives of the call) are:

  • Provide destinations with guidance and information related to data management, as well as business intelligence on how to source and use data and apply data-intensive information to address policy actions and strategies.
  • Support destinations in developing and implementing data-driven management as well as data-sharing competences and strategies with a long-term perspective, in line with the policy priorities at EU level and the work carried out by regional and national statistical offices, also in cooperation with Eurostat.
  • Establish cross-border/transnational cooperation between relevant organisations and actors in the destination ecosystem to support the creation and transfer of knowledge and best practice in data management and sharing.

Types of Activities

The selected beneficiary must set up a competence centre (knowledge hub) with a business and intelligence support scheme for destination management organisations (DMOs) across the EU, and optionally for tourism SMEs, with a view to support their transition towards data-driven management practices. The competence centre needs to support both data management and data sharing practices across destinations and regions, as well as within a destination ecosystem. The applicants must describe in their proposals how they will set up the competence centre and its support scheme.

Available budget

The available call budget is €3 million. The Agency will award one proposal.

We reserve the right not to award all available funds or to redistribute them between the call priorities, depending on the proposals received and the results of the evaluation.

Submission of Proposals

The deadline for electronic submission is 2April 2023, 17:00 CET.

The link to the submission system is available on the Funding and Tenders Portal.

For more information about the submission process (including IT aspects), consult the Online Manual.


For individual questions on the Portal Submission System, please contact the IT Helpdesk.

Non-IT related questions should be sent by 19 April 2023, 17:00 CET to the following email address: EISMEA-SMP-COSME-ENQUIRIESatec [dot] europa [dot] eu (EISMEA-SMP-COSME-ENQUIRIES[at]ec[dot]europa[dot]eu).

Please clearly indicate the reference of the call and topic to which your question relates.


23 FEBRUARY 2023
Description of Project Manager/Coordinator
23 FEBRUARY 2023
Description of the Tourism Expert
23 FEBRUARY 2023
Description of the Data Experts
23 FEBRUARY 2023
Description of Destination Management Organisation (DMO)
23 FEBRUARY 2023
Description of statistic organisations